PNC Financial Services Group / mortgage

Saint Louis, MO, United States


I'm a new costumer with you all. I am hoping my loan gets sold quickly because working with you all has been so difficult. No loan statement was sent only a coupon book not specifying information and an online pin and user id, which doesnt work of course. I have been on the phone for an hour causing me to miss a family function with out of town relatives. It is just ridiculous that a company is able to be so impersonal. You make your workers do the run around and add so much extra work for them because of your inability to take the time to give a customer all the information. I have never been provided such minimal information from a loan company.

Jan 23, 2017

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