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PNC Bank


fraud department

Complaint Rating:  43 % with 7 votes
43% 7
Contact information:
United States
My husband and I had used a PNC credit card for our business. His business partner proceeded to steal nearly 7k on the credit card after we had started the process of going out of business. In an attempt to apprehend her and comply with the police we proceeded to file disputes against the card and cancel it. After we asked to obtain the infromation of what was charged to the account. We asked first on 12/29/2010, again on: 01/01/2011, 01/10/2011, 02/14/2011, 03/10/2011 for the statements. Each time they gave us the run around refusing to tell us what we were paying for since you can't milk blood out of a turnip! They have not sent us one statement with the charges only bill requesting " minimum payments" and asking for immediate payback though we've called to dispute charges. At one point they tried to CHARGE US $45 to get the statements. We refused!! PNC is a dirty business and I urge no one to go to take loans, credit cards, or even have a banking account with PNC! We are business owners trying to find justice for someone stealing money and we can't even prosecute until we get the statements to show evidence of our claims!
Complaint comments Comments (1) Complaint country United States Complaint category Bad Business Partners


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A  6th of Aug, 2013 by    0 Votes
We are almost in the same situation except that we do not have an account with PNC Bank. $33, 936.93 were taken from our account from Wells Fargo to PNC Bank through online payment. We discovered it a month later so Wells Fargo contacted PNC Bank and PNC said that it was too late for anything. We were trying to get all the detailed information of the transaction from PNC but we cannot even get through to any department that can help us. We tried to get the information from Wells Fargo but they also cannot get any information. We felt so bad that Wells Fargo cannot protect us. We will never recommend this bank to anybody. We have no other way but to get the information ourselves so we can seek legal counsel. We will be very grateful if anybody can help us get back this funds. The company needed this funds to survive a bit longer.

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PNC Financial Services Group Logo PNC Financial Services Group
Customer Care Service
One PNC Plaza 249 Fifth Ave
United States - 15222
+1 888 762 XXXX
+1 412 762 XXXX
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