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Pizza Hut / unacceptable long waiting

1 Malaysia

Today 6 may 2013, I and my friends went to Pizza Hut Malaysia in Parit Buntar branch for dinner planning to try new product- Double Sensation Pizza. But they told us out of store. We were disappointed. Then we order others pizza (3 pizza) and they mentioned we have to wait for 30 minutes. We ok with that. The 2 pizza (from 1 combo) were served after 30 minutes but the last pizza ( from another combo) was served after one hour. Total waiting time is 1 hour and 30 minutes which was too long as shown in the receipt.

Along that, the service was unsatisfied. We have to wait for order, wait for the plates to be served, reminding for last pizza to be served but no staff approaching us.

Is really disappointed me and hope Pizza Hut will take necessary upgrading service so that i will come again. Thank you.

Pizza Hut

May 6, 2013

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