SUBMIT A COMPLAINT

Pizza Hut / horrible customer service

Charlotte, MI, United States

Tonight a group of 20 of our Special Olympics swimmers arrived at the Charlotte MI Pizza Hut at 7:30 pm and were told we could not be accommodated even though there were no other customers. We asked how late they were open and they said the dining room closes at 9:30. The manager on duty told the server "you can stay late and wait on them but I'm not". We asked if we could all sit at different tables but they clearly did not want to serve us. We walked out and went to Mancinos Pizza where they happily served us $120.00 worth of pizza and gratefully accepted our $50 tip. None of us will be visiting Pizza Hut again. There are too many other options available to us.

Ch
May 29, 2018

Post your comment