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picturemestudios / delayed delivery of pictures

1 Buena Park, CA, United States Review updated:
Contact information:
Phone: 714 229 8387

this photo business service are decievers & charge too much.five times higher than the other.I had my family picture taken a week before thanksgiving until now I don't have the rest of my pictures which I paid them full after the picture taken.Christmas cards I ordered came late week before christmas & our family portrait till now I don't have them.I went to walmart everyday to check still they can't tell me what's the status of my order.The lady from the studio said she tried to call but no one answer the why this people continue doing this business & they can't render good service, it's a clear roberry of custumers money.

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  • Ro
      29th of Mar, 2009
    0 Votes
    picturemestudios - NoBreaks
    United States

    trying to get on line to put an application in and the page is not available to put that application in. why have it on line when you can not get thru.

  • So
      12th of Jan, 2011
    0 Votes
    picturemestudios - NoBreaks
    United States

    I have worked for this company for over 5 years. My studio is very high volume. I cannot begin to tell you how many times I have worked for sometimes as much as 6 hours or more, before even getting to use the bathroom, let alone a lunch break, during the holidays! We have been put on mandatory 7 days a week with 1 days notice, stating this is not open for discussion, by our RD. We sometimes shoot as many as 20 plus customers in one day (ususally 2 photographers) expecting us to shoot, edit, sale and ring them and have them out the door all in 15 minutes! IMPOSSIBLE! All the while expecting us to keep the customers "happy". Also, in this day, we are to call 20 customers from our customer call list to make appts, enter 8 ppl into studio outreach, and play spin and win, and pass out 50 flyers! I have had 12 confirmed appts but not allowed to have double coverage! Doesnt matter that these appts are booked ever 15 to 30 minutes. So unfair to the customer to be herded in and out like cattle in fear of running behind, or getting out past quitting time and being scolded for using too many hours! I cannot start to tell you how many times I have had to fill in for my DM, WITHOUT ANY EXTRA PAY! Sometimes doing computer work and other reports for my RD as late as midnight, without as much as an even "thank you". I have been told to buy balloons in the past, hellium, phones, cords, even a hulla-hoop to convert the washtub into an easter basket, all out of my pocket. Granted now the company will pay you an hours pay for washing your rugs. But what about all those years past that I was told I better have my rugs washed if I didnt want to be wrote up? Not to mention now Im forced to take those big drapes to the laundry mat, because they are to big for my machine. Takes money to wash them, and detergent, plus more than an hour of my time on my day off! I was out for emergency surgery last Easter, for 2 weeks. Meanwhile, I was switched to a different system. I run a triple digit average, but for the life of me just could not sale on this system. Also, during this time our community was hit with the historical flood. After leaving me on this system for 20 weeks, they finally switched me back to my old system. Within 3 weeks my numbers started going through the roof. My RD, came to visit me looking only at the past weeks low numbers. When aksed what was going on, I was told "Bull", "I think you just don't care about this job" "You're just lazy" Over and over, each time coming just short of calling me a liar! When I pointed out how high my numbers have came up just since changing back to my old system, her only reply was "If you are not first, you are last". This is what is on each and every one of her emails. I want so bad to reply back "Shake and Bake". She said she got the logo from her niece and wants all of us to live by this motto. She doesnt relize it is the STUPID line from Taladaga Nights, which is followed each time by "Shake and Bake."

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