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Orange / Bad service

Portsmouth, HI, United States Review updated:
I moved house as part of my uni course. I moved my internet over to my new address on the 1st of July and after many failed attempts by both BT and Orange to connect both a home phone line and my broad band finally on the 13/09/08 the internet was up and running. After chasing the issue down continuously over the past 5 days i was told that i would not be eligable for compensations as I had not chased up the issue continuously for over a week. This seems and odd policy that I was not made aware of and as a service provider surely I should only being paying when they for fill there title and provide me with a service. I was also made to phone numerous customer service numbers and premium rate technical helplines which gave me the wrong information on numerous occasions.


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  8th of Oct, 2008
Agree Disagree 0 Votes
Customer service never answer when i really need help.That my first contract with orange.And i'm sure last!!!

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Orange Brand Services (formerly Mobinil) Logo Orange Brand Services (formerly Mobinil)
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67 Reviews
2005C Corniche El Nil, Nile City Towers, 32nd floor North Tower
Ramlet Boulaq
Egypt - 11221
+20 122 320 2110
+20 122 320 5860
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