The most trusted and popular consumer complaints website
Explore your opportunities! Create an account or Sign In

Orange / Bad service

1 Portsmouth, HI, United States Review updated:

I moved house as part of my uni course. I moved my internet over to my new address on the 1st of July and after many failed attempts by both BT and Orange to connect both a home phone line and my broad band finally on the 13/09/08 the internet was up and running. After chasing the issue down continuously over the past 5 days i was told that i would not be eligable for compensations as I had not chased up the issue continuously for over a week. This seems and odd policy that I was not made aware of and as a service provider surely I should only being paying when they for fill there title and provide me with a service. I was also made to phone numerous customer service numbers and premium rate technical helplines which gave me the wrong information on numerous occasions.

Va
Sort by: UpDate | Rating

Comments

  • Ar
      8th of Oct, 2008
    0 Votes

    Customer service never answer when i really need help.That my first contract with orange.And i'm sure last!!!

Post your comment