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Optimumtechnical support for cable/ wifi

I have had to schedule an appointment for service multiple times. Each time I schedule one with a time that gives them 2 hours to show up. Like 2-5pm. Each time they do not show up till 8 pm. With no phone call saying that that is the new ETA.See the Top 10 Worst Companies in Englishtown, NJ If I am not at my house at the time they arrive, even if it's after the time I had scheduled. I get charged an $80 trouble fee... this is outrageous considering I have been at home all day waiting for the device and they did not show up till 3 HOURS after the scheduled time. I should get paid the $80 fee for my trouble and lack of professional services and curtesy.

Cy
Dec 02, 2018

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