Optimum / bill increase
I am completely frustrated with this company for the LAST TIME. Every few months they increase my bill without telling me or warning me. One time I had to complain because it was so high and they changed it to $70 by getting rid of some things and now suddenly its $85 claiming that its because they "increased the speed". I never asked for it now can you charge me so much for something you are choosing to do. Not just that but it is completely disgusting of a company to charge $90.00 for some of the worst internet I've ever used in my life. The speed of the internet never actually increased.
I've never been this frustrated with a company or felt the need to do this but I will be filing a complaint with the Better Business Bureau because this is the second time they have done this and I'm not really in the mood to be part of some scam company.
More Optimum Complaints & Reviews
- Cablevision - fees 
- Cablevision - fraud and scam 
- Cablevision / Optimum - retention department
- Cablevision - bad billing system 
- Cablevision - cablevision unfair to disabled senior citizens 
- Optimum - initial installation complaint
- Optimum - internet cable and phone
- Optimum - internet router
- Optimum - internet / tv / phone / unfair charge of reconnecting fee
- Optimum - optimum service and customer service procedures