Olive Garden / service

Jacksonville, FL, US Review updated:

We set or time on line it said 25min wait when we got there we was told we was next. Then finally 8 people later we was seated at 630. Waiter did not take our order till 700pm. Then we waited 25 min to get our drinks (water only.) Our food come out at 800pm. My chicken was way over cook to where it was almost burst and hard to cut. And there was not even any cheese on it. Which I got the chicken Margherita. My mother and grandsons mash potatoS was cold. Waiter never Come by to refill our drinks we had to call Waiter with machine on table just to be able to pay. I have never had this bad of service at any others olive garden. Bad thing was telling everyone 45 min wait. But when you walked thru they was half of tables empty. Not a good dinner at all

Mar 14, 2017
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  •   Mar 14, 2017

    Half the tables being empty and having to wait equals short on help. Next time, walk through the place and holler at those eating to hurry the hell up. Or, just wait your turn or leave.

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