I have seen many with same complaint as you and I both experienced.
I contacted the Department of Justice in NH and are pursuing it, with already a letter sent to Symantec! With letter to Dept. of Justice, I included almost 20 pages of complaints from many different people! Though it maybe out of their jurisdiction to look outside of NH for complaints, I wanted them to be aware of all of these people being hit with unauthorized charges from Symantec!
People, with same problem. contact your state's Dept of Justice, Consumer Protection Antitrust Bureau! Enough complaints sent from Dept. of Justices, Consumer Protection/Antitrust Bureau to Symantec
Symantec will HAVE to DO SOMETHING!! They already have a few class action suits..nothing to do with this particular problem, though.
Many Thanks..pls forward onto others!