The senior manager (Customer care)
Nokia care india limited.
Subject: - repair / replacement of nokia n70 music edition,
Imei no. [protected]
I bought a nokia n70 music edition phone on 16 december 2007 from manoj general
Store, railway road, mandi gobindgarh, district fatehgarh sahib, punjab. With
Imei no. [protected].
But now the current position is that my phone’s camera flash light is not working
Properly (Its blinking is very much dim). I am without a phone for almost a month.
I complained & hand over the mobile phone on 8th november 2008 (With in the
Warranty period) to nokia care battan lal road mandi gobindgarh, district. Fatehgarh
Sahib. Punjab. Ph. [protected], e. Mail. Gurukirpa_gobindgarh@nokiacareindia.com.
With job sheet no. [protected]/081108/7.
I make a call on 13th november2008 to them & they say my handset is ok, but
When I checked it, its condition remains the same, its flash light is not working properly
& I returned the handset to the nokia care at the spot. I call them again on 29th
November2008 & they say my handset is ok, but when I checked it, its condition
Remains again the same, its flash light is not working properly & I returned again the
Handset to the nokia care at the spot. After that I called in all india nokia care helpline
No. 30303838. They again give me a complaint no. 2-3k2nn5.
Due to this I am going through mental stress and lot of inconvenience as I have other
Liabilities too and important work to do. Due to not availability of my phone I am
Unable to contact anyone and vice versa. I tried to contact nokia many times through
Different medium i. E. Phone, through internet, I also visited to service centre four times
In 30 days to check the status of my job sheet.
Now I am fully disappointed with the services and need to get my phone replaced, or my
Amount with the suitable interest rate and compensation, else I will file a complaint with
The consumer court under the consumer protection act of 1986.
I seek compensation for the mental agony caused due to his deficiency in services
And inconvenience faced due to no availability of my phone for almost one month.
Amish kumar s/o sampat rai
Near bhagwati parsad kapoor main bazaar
Sirhind city distt. Fatehgarh sahib punjab. 140406
Alt. Ph. +[protected]