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New York State Electric & Gas [NYSEG] / electricity budget billing unethical

1 United States

I have lived in my house for 4 years. Paid the same amount generally the whole time on budget billing( 50 to 80 dollars a month) Same 4 appliances past 4 years.
1 tv. All the same as when we moved in. Now they claim I am using way more energy. That I owe 155 dollars for one month and that my next months bill will also be 155 dollars. Right before Christmas too. This company is a bunch of crooks. They talk you in circles when u ask questions. I was lectured by a rep who stated she sits down and reads all her bills every month. I cant even pee with out a kid interrupting that
...let alone read my nyseg bill in full. I am very disgusted with the customer service I received and also the extreme raise in my bill right before the holidays no less.

Su
Oct 16, 2018

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