How to contact New York State Electric & Gas [NYSEG] customer service?
Phone numbers:
- Customer Service: +1 (800) 572-1111
- Self Service Line: +1 (800) 600-2275
- Payment Arrangements: +1 (888) 315-1755
- Economic Development: +1 (800) 456-5153
- Outages Or Trouble: +1 (800) 572-1131
E-mails:
- Support: custserv@nyseg.com
- cmellis@nyseg.com
E-mails:
- nicole.williams@nyseg.com
- april.kaczynski@nyseg.com
- hneale@nyseg.com
Social media links:
Address:
PO Box 5224, Binghamton, NY 13902, USA
Website:
Additional information
Mailing Addresses
Payments
NYSEG, P.O. Box 847812, Boston, MA 02284-7812
Customer Service:
P.O. Box 5240, Binghamton, NY 13902-5240
Walk-In Offices
Offices are open Monday through Friday, from 8 a.m. to 4:30 p.m.
Auburn
73 Wright Cir, Auburn, NY 13021
Binghamton
4425 Old Vestal Rd, Vestal, NY 13850
Brewster
Terravest Corporate Park, 35 Milan Road, Brewster, NY 10509
Elmira
One Electric Parkway, Horseheads, NY 14845
Geneva
152 Border City Road
Hornell
7760 Industrial Park Rd, Hornell, NY 14843
Ithaca
Ithaca-Dryden Road
Lancaster
150 Erie St., Lancaster, NY 14086
Liberty
26 Wierk Ave., Liberty, NY 12754
Lockport
6544 Lincoln Ave., Lockport, NY 14094
Oneonta
65 Country Club Rd, Oneonta, NY 13820
Plattsburgh
4125 NY-22, Plattsburgh, NY 12901
Latest reviews and complaints
Excessive Electric Charges0
We had received our new "smart" meter in the late fall. We live in...
0
Hello Complaint Board Support,
RE: account # 1005-1965-118
Account...
1
1002-7546-414
March 2023
I received a bill and spoke with Linda...
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in febuary i called for no bill.found out my adress had been changed...
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My name is David A. Carrea Sr. I lived at this address from 10/2022...