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Netspend / netspend prepaid debit visa

1 Lakewood, WA, United States
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I simply purchased a netspend card to be able to purchase time over a phone for my husband to reach me from jail and it's been a ridiculous headache. First it takes forever to even get information through to these foreign (so called) customer service reps that no one can understand...let alone they can't understand you speaking perfect English yet having to repeat each thing several times. They are no help. I have tried sending these scarily intrusive documents and I hit a brick wall each time. I am almost thankful they haven't gone through because I am already worried about fraud based on my experience already and seeing the rest of these similar complaints and worse. VISA needs to fire this company because its going to get them in trouble. I can't get to my money and I am pissed. What next? Should everyone screwed get together and sue or what? VISA is my next contact. Its all bull. Don't go through NETSPEND ever!!!

Jan 8, 2016

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