Netspend / dispute department/provisional credit bad customer service

Review updated:

Basically my card was stolen andvmoney took out of my account. Customer service keeps hanging up on me. When I so get thru they have 5 different stories.
Netspend promised provisional credit by today.
I was due to pay rent.
I am now being kicked out as we speak.
I am a single mother of 2 kids and now we are homeless
. My lawyer advise me to sue and that I have a very winnable case anyone want to sumbit to be apart of the lawsuit email me at

Apr 15, 2016
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  • Ti
      Jun 09, 2016

    my name is timothy Davis my card was stolen from my locker at work along with all my id, i have direct deposit and was paid 324.00 and so change I gave no one permission to use my card, I talked to some one from netspend on phone today about this problem and was told to send this letter to you about it, . MY INFO NUMBER IS [protected]. AND MY CLAM NUMBER is 2792701. I was told that I would get reinberted for my money it it important that I get this money back as to pay my rent. And that it would be on new card coming to me in the next 7 to 10days;. Thank ypou for your time and help

    +1 Votes
  • Lu
      Jun 24, 2016

    Lucitha Mitchell on 5- 26-16 I bought a telephone and I had to take it back the same day it was a lemon it took my 35.00 and I need my money back dispute [protected]@ [protected]. Thank you [protected] Lucitha Mitchell

    0 Votes
  • Ne
      Jun 28, 2016

    Corneilous Wheaton, active duty service member. This is unjustice! I was recently deployed and somehow my card was stolen and where I was deployed I had no communications or internet. I return home to see that not only was my card missing but all of the money on it was gone as well. I called Netspend and they are giving me the most unethical feedback. One agent said 10 days for provisional credit and one more said 20 days. I am outraged! This is totally unacceptable. If my money is not refunded to me by the 1st there will be a massive law suit coming their way. My contact number [protected].

    0 Votes

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