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Naza Kia Malaysia / kia rio k2 sparepart is very slow

1 Kuching, Malaysia Review updated:

I owned this kia rio k2 for almost 2 years now, I live in Kuching Sarawak. I really really regret to brought this car. The waiting time to get any of the sparepart is very very slow!

I involved in accident on 13/4/18 where another car hit me from the back and I will claim by third party insurance.

I managed to give all the documentation on the same day but its a different case for kia service centre kuching, until today, they can only tell me that "my insurance manager still berusaha and Try to get the stock from stockist from KL".

Why do they take so long just for the sake of *checking* whether the stock is availave or not for my case? Why still stalling the delivery from kl to kch? Its been more than 1 month already!

I will *never* recommend kia to anyone. And will spread the news about this everywhere.

Naza Kia Malaysia

May 17, 2018
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  • Ya
      26th of May, 2018
    0 Votes

    I too waited more than three months since February 2018

    I have complained three weeks that my Year 2013 Kia Rio Hatchback real booth latch ( Bootlid / Tailgate Lock) cannot open. Was told (by your PJ & Sg Besi Branch) that there is NO stock and unless I paid first then your workshop will place the order and it will take at least 2 weeks??? Please respond or do I need to put in the Facebook to get a respond.

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