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Mattress Warehouse / terrible service - over 5 months to deliver

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I ordered a bunk bed as a gift from Mattress Warehouse in June of 2012. In October I get a call and they said they never delivered it or notified me that it wasn't delivered back in June. They have been a nightmare to work with, constantly transferring me to different departments, no one is willing to set up a shipment date. I finally got one person who set up a date, and they showed up at the delivery house without all the pieces. They again never called me to tell me the delivery didn't happen, and now I'm stuck in the loop hole of trying to find someone to talk to about delivery. By far, the worst company I have had to deal with, and I would NEVER order anything from them again. Terrible products, terrible customer service, terrible experience.

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