Mattress Firm / worst shop ever!

United States
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Their website was easy to use, but unfortunately that's the only good thing I can say about these guys. I bought a mattress from them and it was delivered to the wrong place. Mattress Firm support seemed to care but he didn't. He said that I'll get my mattress soon but they need some extra days. I agreed to wait but days passed, there was no order and no information about it. I tried to get a refund but they claimed that my order was on its way and that they couldn't give me a refund. These scam artists still have my money and my mattress did not shop up. It is now over a month and they keep telling me I that I need to be more patient. Worst shop ever!

Jan 25, 2017

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