SUBMIT A COMPLAINT

Lulu Hypermarketsamsung refrigerator

Review updated:

Dear Sir,

I am here to raise a concern. I live in Mangaf Kuwait.

During the hala feb offers, I bought a TV Panasonic, Samsung washing machine and a Samsung Refrigerator 390 Ltr. from LULU Al Rai. All these products are bought in a discount price. The sales person agreed to deliver the products within 10 days. After a week i got a call from the delivery guy that the Samsung refrigerator has got a deep scratch on it. That was the last piece they had and another product wont be available anymore. The only suggestion he gave me was to buy another product. Looking at the current products, the price has increased and the capacity of the refrigerator has reduced.

I request you to kindly look into this matter and provide a suitable solution.

Thank you,

Jo
Mar 17, 2016
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Comments

  • Pa
      Mar 21, 2016

    Hi Al, thank you for reaching out to our US Market concerning your complaint. We have provided you the link that will allow you to contact our Middle Eastern counterparts for assistance.

    http://www.panasonic.com/middleeast/en/support/contact-details.html

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