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Lowe's Home Improvement / Lowe's Home Centers / in store help

1 11712 Ocean Promenade, Apt L3, Rockaway Park, NY, United States

Today, January 22, 2019 I went to the mill basin store on Ave U in Brooklyn, New York shopping for a bedroom door. After finding a door I wanted I tried to get an associate for help. 3 were standing around talking, I asked for help but was told none of the three could help me. One said they would call on the phone to get me help. After waiting 20 minutes I went looking for a manager. I was told to go customer service desk. I asked one of 3 associates if there was a manager available. Again, after waiting another 10 minutes I was told that there were 2 mangers around but they couldn't get to me for another 15 minutes due to that 1 was with another customer. I left the store and went right next door to Home Depot which I will be using now since I am sick of the run around at this store. I been a customer since Lowe's came to Brooklyn. You can keep your 5% discount. I rather pay a little more and get the proper service that paying customers deserve.
Respectfully, John Naimoli

Jan 22, 2019

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