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Lowes 1111 / cabinets and installation

1 Boynton Beach FL, United States
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I cant even begin to explain the awful quality and service we have received from Lowes at every turn... I would recommend to never use Lowes or any service team used by Lowes... that is how bad they have done.. so let me tell you as I doubt they'll let me upload all the pics and proof...
1. Constant back and forth to try and speak with the specific sales rep that started our cabinet order as apparently only that person can complete our order
2. Constant changing of the order as it was done incorrectly again and again
3. The most unprofessional installers I've ever dealt with... arrived late, left early and often didn't know what they were supposed to be doing as they kept asking me what to do next
4. When they removed by back splash they destroyed the wall with a claw hammer and told me I had to replace it before they would finish the install
5. The cabinets arrived with multiple deep chips... much more than what can be covered with touch up paint... and then the installers painted them any way and voided the warranty.
6. The Installers had to be called back out to the home to build the support for the counter top and to cut the sink box... which they didn't know they were required to do... and then they mangled the sink box so that it had to be replaced
7. We received nothing but push back from Lowes when all of these mistakes were pointed out and it was like pulling teeth to get them out to the home to inspect
8. When they finally agreed to replace with out any form of compensation... they attempted to use the same company... We have been without a functioning kitchen since Thanksgiving... and the Lowes management all went on vacation and left us without a word... hanging
9. When the replacement cabinets arrived... they left them on our porch in the rain.. when they were supposed to be delivered to the store first
10 10 000 dollars, 3 months and the worst experience ever and I'm still sitting here without a kitchen
11. Never purchase from Lowes or use any of the Installers/Vendors that Lowes uses or recommends

Lowes 1111
Lowes 1111
Lowes 1111
Lowes 1111

Jan 12, 2018

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