Lincare / incorrect billing
The company has charged our credit cards on delivery of the items and then billed the insurance company a lesser amount. They also charge our credit card again later when the bill is being paid for by medicare. This has happened with both myself and my mother. I purchased a nebulizer from them and paid $120 on delivery since I was told I had to meet my insurance deductible. I was OK with this until I received a bill later showing the amount was $117.32. Then I found out they billed my insurance $482.23 (yes that is four hundred) for a nebulizer I could have bought on Amazon for $39.99. I am still waiting for the explanation of benefits to find out if the insurance had paid them as well.
As for my mother, we rented an oxygen concentrator and we had to pay as they said she did not qualify for medicare to pay for it. They charged us $170 on delivery. They later bill was for $167.94. My mom was retested and they said she qualified for medicare to pay. Then they kept billing us for the amount. I have called to have them fix the billing to charge medicare and they said they have fixed it. Now I found they have charged our credit card without authorization. I will be filing a dispute with Lincare and the credit card company. DO NOT DO BUSINESS WITH LINCARE IF YOU CAN AVOID IT.
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