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LG TV / fraud service

1 India Review updated:

This is an advisory to all LG TV users. Their service in India is
a fraud operation. They charge a large sum for first visit and then
disappear without repairing. Given reason : awaiting replacement
for faulty part.

There is not direct contact and their call centre will only give robotic
answers. This happened to me for five weeks.

Contacting LG Electronics Corporation, S. Korea was no help
either. The company redirects you to Indian subsidiary.

Finally a local repairman procured the part in two days and repaired
the TV.

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Comments

  • Jn
      7th of Mar, 2010
    0 Votes

    DearSir,
    I am residing at CH-14 Jhingurda Project, P.O. Jhingurda, Dist. Singrauli (M.P.).Your service Mechanic who is residing at Waidhan, has taken some parts of my TV long back, but till now he has not returned the same after repairing.
    You are there fore requested to instruct him to return the same.I believe that your after sale service is very poor and your people are not co operating the customers.
    My ph.no. 07805272566, 09425176727.

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