Etekcity’s earns a 1.0-star rating from 2 reviews, showing that the majority of gadget users are dissatisfied with smart home devices and consumer electronics.
- All
- Reviews only
- Complaints only
- Resolved
- Unresolved
- Replied by the business
- UnReplied
- With attachments
Etekcity got some real problems with their customer service
Etekcity got some real problems with their customer service. They be actin' all unprofessional and rude when you tryna return somethin' or get a warranty. They even be sendin' out used and busted up stuff, and then takin' forever to give you your money back. That ain't cool at all.
Etekcity complaints 1
I got a message about the recall and sent in my claim more than 4 weeks ago
I got a message about the recall and sent in my claim more than 4 weeks ago. I took perfect pics showing the cut cord, batch number, etc. But my claim hasn't been reviewed for over 4 weeks. When I call, they say there were double batch numbers made, so I gotta upload new pics with new batch numbers given by the company. I did this twice and was told to send them to the company handling the calls. But those haven't been worked on. They "escalated" my claim 3-4 times and I talked to lots of supervisors. Cosori's phone lines are off and I'm getting the runaround. It's a bummer cuz I spent over 100$ on this and I'm stuck with no response. I got a useless box at home cuz the cord's cut and the unit's unusable. I told all my friends to get this AF but now, after this, I won't buy another Cosori or Etekcity product.
Is Etekcity legit?
Etekcity earns a trustworthiness rating of 62%
Generally safe, but check closely before sharing details.
We found clear and detailed contact information for Etekcity. The company provides a physical address, phone number, and 2 emails, as well as 5 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Etekcity.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Etekcity.com you are considering visiting, which is associated with Etekcity, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
However ComplaintsBoard has detected that:
- Etekcity.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The etekcity.com may offer a niche product or service that is only of interest to a smaller audience.
- Etekcity protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
- We conducted a search on social media and found several negative reviews related to Etekcity. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
About Etekcity
One of the key features of Etekcity's products is their ease of use. The company's engineers and designers work tirelessly to create products that are intuitive and user-friendly, with clear instructions and simple interfaces. This makes Etekcity's products accessible to a wide range of consumers, from tech-savvy early adopters to those who are less familiar with modern technology.
Another important aspect of Etekcity's products is their energy efficiency. The company is committed to reducing its carbon footprint and helping consumers do the same. Many of Etekcity's products are designed to use less energy than traditional appliances, which not only saves consumers money on their energy bills but also helps to reduce their impact on the environment.
Etekcity's product line includes a wide range of home electronics and appliances, including smart scales, air purifiers, power strips, and more. Each product is designed with the needs of the modern consumer in mind, with features like wireless connectivity, voice control, and app integration.
Overall, Etekcity is a brand that is dedicated to providing high-quality, user-friendly products that make life easier and more sustainable. With a commitment to excellence and a focus on innovation, Etekcity is poised to continue leading the way in the home electronics and appliances market for years to come.
Overview of Etekcity complaint handling
-
Etekcity contacts
-
Etekcity phone numbers+1 (657) 500-1872+1 (657) 500-1872Click up if you have successfully reached Etekcity by calling +1 (657) 500-1872 phone number 0 0 users reported that they have successfully reached Etekcity by calling +1 (657) 500-1872 phone number Click down if you have UNsuccessfully reached Etekcity by calling +1 (657) 500-1872 phone number 0 0 users reported that they have UNsuccessfully reached Etekcity by calling +1 (657) 500-1872 phone number
-
Etekcity emailssupport@etekcity.com95%Confidence score: 95%Supportwholesale@etekcity.com79%Confidence score: 79%Saleschallenge@etekcity.com76%Confidence score: 76%
-
Etekcity address1645 S Sinclair St, Anaheim, California, 92806, United States
-
Etekcity social media
LP Gear
13 reviews
Panasonic Factory Outlet Store
5 reviews
Echo-usa
4 reviews
Solaxx
2 reviews
Furbo
15 reviews
Our Commitment
We make sure all complaints and reviews are from real people sharing genuine experiences.
We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.
We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)
Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.
Personal details of reviewers are strictly confidential and hidden from everyone.
Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.
We have received your comment. Thank you!