Latest Reviews and Complaints
Etekcity got some real problems with their customer service
Etekcity got some real problems with their customer service. They be actin' all unprofessional and rude when you tryna return somethin' or get a warranty. They even be sendin' out used and busted up stuff, and then takin' forever to give you your money back. That ain't cool at all.
I got a message about the recall and sent in my claim more than 4 weeks ago
I got a message about the recall and sent in my claim more than 4 weeks ago. I took perfect pics showing the cut cord, batch number, etc. But my claim hasn't been reviewed for over 4 weeks. When I call, they say there were double batch numbers made, so I gotta upload new pics with new batch numbers given by the company. I did this twice and was told to send them to the company handling the calls. But those haven't been worked on. They "escalated" my claim 3-4 times and I talked to lots of supervisors. Cosori's phone lines are off and I'm getting the runaround. It's a bummer cuz I spent over 100$ on this and I'm stuck with no response. I got a useless box at home cuz the cord's cut and the unit's unusable. I told all my friends to get this AF but now, after this, I won't buy another Cosori or Etekcity product.
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Etekcity complaints: history and resolution overview
Out of all reported cases, 0 complaints (0%) have been marked as resolved, while 1 complaints (100%) remain unresolved.
Customer feedback spans multiple years and reflects a range of user experiences. A majority of complaints remain unresolved, which may be important to consider when evaluating the company.
Is Etekcity Legit?
Etekcity earns a trustworthiness rating of 72%
Reliable, but always remember to protect your data.
We found clear and detailed contact information for Etekcity. The company provides a physical address, phone number, and 2 emails, as well as 5 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Etekcity.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Etekcity.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Etekcity.com you are considering visiting, which is associated with Etekcity, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
Etekcity.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.
However ComplaintsBoard has detected that:
- Etekcity.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The etekcity.com may offer a niche product or service that is only of interest to a smaller audience.
- We conducted a search on social media and found several negative reviews related to Etekcity. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
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