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LG Electronics / lg k-20 and lg k-30 cell phones

1 Citrus Heights, CA, United States

I have had a LG K-20 and currently have a LG- K30 and both my daughter and grandson also have had and currently have these phones as well. I am 57 years old and have had many, many different cell phones. Every single one of these LG K-20's and K-30's have broken or cracked screens. Even with the screen protectors and the crack protectors they have broken. With all of the phones that I have had, I have NEVER had a cracked or broken screen and now we have had and do have 5 phones all with cracked or broken screens even with the protectors on. I have Metro PCS and yes I have insurance on my phone however, I do not feel I should have to pay the deductible to have my phone fixed. If it was just my phone it would be different but 5 phones???? There is something defective with these phones and they are being made cheaper and cheaper but my cost is not getting cheaper and cheaper to purchase a defective phone. These phones have only been being used for the last 6 months, I am requesting a refund of the cost of at least 3 of the phones and /or I want them all replaced. If I go through Metro PCS they are going to want me to pay my deductible on these phones which is $150.00 and I do not feel that I should have to do that after all that I have spend on the phones and the screen protectors and the crack protectors, this is absolutely ridiculous and bad business. Please contact me at [protected] or

Dec 28, 2017

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