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Leon's / return policy

ON, Canada Review updated:

bought a couch and love seat. when it was delivered, discovered it was way too big for the room. called the store within one hour and was told they have a no return policy. we should have measured before entering the store. they were rude and uncaring.

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Comments

  • Sa
      14th of Nov, 2011

    bought a tv stand and did not fix they said there is not return policy like take or leave.terrible experience.toronto on.

    0 Votes
  • Ha
      23rd of Apr, 2014

    Bought 60" LED and Sound Bar. T.V. is fine, but sound bar will not power up anymore. 3 weeks into buying it. Got the run around from local store (Kingston, ON) she couldn't get me off the phone fast enough only to give me an email address for Sharp! After 2.5 hours on the phone and convincing rep that YES it is a Sound Bar, not a Blue Ray Player, she wanted me to turn it on. I guess she missed the part when I told her ...it won't power up either from the unit itself or the remote. I take it all to the store at 7:30pm only to find incompetence in real life. Said they'd get back to me by 9:00pm. It is now 9:45am next day and nothing from Leon's in Kingston! Fridges, Stove, Washer, Dryer, Couches, Love Seats, Beds have all been purchased at this location. We're talking upwards of $10, 000.00-$15, 000.00. Guess what...it will be a cold dark day before I buy another thing from there. Did I mention it's in Kingston! Brutal service, incompetence to the highest degree, unprofessional and just down right disrespectful of people in general. If you want you children to see how not to treat people..take them to Leon's in Kingston. It's worth the price of admission..What a JOKE

    +1 Votes

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