KraftMaid Cabinetry Complaints & Reviews

Kraftmaid Cabinetry / cabinets

Jul 24, 2019

My cabinets are peeling. It is more than one cabinet that is peeling. I also have a drawer that bottom is falling apart I have tried emailing company and also twitter.No one seems to care. The cupboards weren't cheap. They should not be peeling apart is my opinion. I can submit pictures if...

Kraftmaid Cabinetry / incomplete order delivered, immediate help needed.

Apr 19, 2019

Customer name: Richard C. Mills dba Mills Custom Services; Order placed with Lowe;s store # 0208; Lowe's Rep: Danielle Jon-Waters; Lowe's Store Cabinet Manager: Jim McCoulf; Lowe's Customer Service Complain #1-[protected]; Kraft maid Order # [protected]; Replacement Order...

Kraftmaid/Masco Cabinetry / kitchen cabinets tigerwood thermofoil design

Jun 26, 2017

To Whom It May Concern, After a few years of loving my very expensive cabinetry I had ordered at Lowes through Kraftsmaid began falling apart, I reported this to Lowes. After the Kraftsmaid Rep, Peter Coats came out, it was determined that the glue supporting the thermal laminates had gone... / they forgot to order some materials

Jul 09, 2015

My father called to the company and told that he wanted to remodel the kitchen. He spoke with the rep and explained what materials and colour we wanted to get. The rep sounded so professional and helpful, but he forgot to order some materials and our order and kitchen...

Kraftmaid Countertops / countertop has large pits and fissures and is not sealed

Aug 15, 2014

Ordered a granite counter top from Just Cabinets supplied by Kraftmaid Counter Tops. The granite has large pits and fissues in it and is not sealed according to the advertised 15 maintenance free sealer tehy are supposed to use. I have now had a representative from Just Cabinets look at...

Kraftmaid / poor quality and will not replace

Jan 04, 2012

KraftmaidPurchased Kraftmaid through a reputable lumber company, received medicine cabinet and it had seams that were split and not finished as well as poor millwork, company will not replace because product was installed. We could not see the issues at hand until product was installed. I want the...

Kraftmaid / wrong finish on cabinets

Nov 19, 2011

I ordered Kraftmaid Venicia cabinets. The sample doors were ultra high gloss. The delivered cabinets are an awful lemon peel texture. So far, the company is not willing to replace the doors, drawer fronts, filler overlay, and end panels. This product was discontinued. If they could no longer...

Kraftmaid Cabinetry / poor quality

Apr 17, 2011

I also purchased cabinets from Kraftmaid/Lowes/HomeDepot. They have been out to my house at least 4 times. They finally hired a contractor to repaint my sink base and a year later the crap is peeling off. I have had numerous issues with this. Peeling paint, cracks in doors and doors not...

Kraftmaid Cabinetry / no replacement parts

Apr 04, 2011

I bought a house that was remodeled 10 years ago with Kraftmaid kitchen cabinets. They were fine except that one of the door hinges broke 6 weeks ago. Forget going to their website for a replacement! You have to go to a dealer and there are none nearby in WV!! The ones I have found cannot...

Kraftmaid Cabinetry / poor quality cabinets

Feb 21, 2011

Ipurchased Kraftmaid cabinets and the finish was full of dirt and smudges. A lowes sales rep came to my house and agreed that the finish was poor and ordered new doors for me. When the new doors arrived the finish on these doors were worse than the first ones. So I wanted a rep. from...

Kraftmaid Cabinetry / bad service


We purchased kitchen cabinets from kraft maid through home depot, eight years ago. Total cost: 22, 000 K.quarter rouund around cabinets was starting to look old, so I called home depot to order some and was told that the finish of my, porcelain glaze, has been discontinued. home depot went...

Kraftmaid Cabinets / terrible everything


I ordered 18 Kraftmaid cabinets from Home Depot (which by the way even after measuring twice got the design wrong). They came to my home rather quickly but little did I know... I was instructed to open all boxes and make sure there where no problems. Well, there where 9 damaged cabinets out...

Kraftmaid Cabinetry / fraud and cheating

They are the absolute worst - get more for your money by buying at Ikea - or a custom shop, less headaches and less aggravation. A total *** job, was sent broken cabinets glued an inch apart or not glued at all. Fell apart when I opened them, doors missing, hinges missing. What a mistake...