Explore your opportunities! Create an account or Sign In
The most trusted and popular consumer complaints website

LensCrafters / beware!

100% 2
Contact information:
As of 2009, Lenscrafters will no longer match their employee's 401k contributions. They are reducing Full-time hours, taking away portions of employees Paid-Time-Off and reducing raises for annual performance reviews. What a great way to say thanks to your employees for helping you to increase your sales by 10%. Please add your comments!


The incentive for young people has been that matching funds that companies have been supplying to them and now without that, I think the incentive to save is going to be plunging.


Sort by: UpDate | Rating
N  17th of Mar, 2009 by 
Agree Disagree 0 Votes
Hey all you folks do is complaint about how bad the company is. So why don`t you form a UNION. You all work you ### all these years and at the end being treated like you are worthless. With Union, they can`t treat you like this. This is a big company and it is just right to be treated nicely in return.
N  29th of May, 2009 by 
Agree Disagree 0 Votes
Lux still has a 401k and a Pension, they also are not rewarding poor performance of unconsistant behavior among associates thru doctors. They have NOT laid off anyone and they have frozen increaseses for Docotors on up the the corporate ladder.

Lux is making these changes so that they can control there profit a little more closely and not have to do layoffs. Whats so wrong with that?? Payroll is the number one contributing factor to Cost Control in any business and with how spending from the general public is going we cant afford to have the same amount of people on our staff because we arent making the money need to support those Hours.

This is just simple business, If you Sell more units you have more Hours. Dont complain about having a job, especially a job that has a 401k, pension, multiple dentals plans, multiple Health insurance plans for Full and Part time Associates and Great Discounts on Eyewear for employees...

Look at teh BIG picture. Look at what we have as a whole, look at personal performance so that you can get those maximized hours in your location.

These are just cost control measures any smart business person would take so that they can still grow there business in a slightly declined economy.
N  29th of May, 2009 by 
Agree Disagree +1 Votes
yeah i mean, lenscrafters has some fierce competition! like.. uhhh..
anyways, if you are over 35 and working here, DO NOT WAIT and start looking for another job, now. Once companies start making these weird moves that make no sense, its because they are determined to go bargain-basement-bottom-of-the-barrel cheap in order to "grow". And that means getting rid of older workers in an orchestrated campaign. Its easier to look for a job, while you have a job. Don't delay.

Circuit city did this same kind of stuff. They dont care that you might have skills. They only care that you cost more than the 19-22 y/o they wish they could replace you with.
N  9th of Jun, 2009 by 
Agree Disagree -1 Votes
LensCrafters took all of those measures so they would not have to lay employees off and so they could offer better job security! Do your resaerch!
N  25th of Jan, 2010 by 
Agree Disagree 0 Votes
LC has laid people off in the CSC Department. And replaced them with part-time workers! And tomorrow there is another round of lay-offs in headquarters. LC has 9 years in a row of decreasing customer count! Why? This business model cannot compete with Walmart and the $8.00 glasses ( yes, it is true ) you can buy on-line! It is a different world. And LC has to change to survive. Maybe it will, maybe it won't, but the world will keep spinning either way.

Post your Comment

LensCrafters Logo LensCrafters
Customer Service
4000 Luxottica Place
United States - 45040
+1 877 753 6727
View Full Information

Reply to