Explore your opportunities! Create an account or Sign In
The most trusted and popular consumer complaints website


Posted: Aug 27, 2017 by    

false judgement about a customer

Complaint Rating:  0 % with 1 votes
0% 1
On Friday August 25th at 8:00 pm on my way back home I went to the LCBO located at Dorval and QEW in Oakville and got some wine and other products. I paid normally and get into my car, parked just in front of the store, to go home.

Few minutes later I got a phone call from my son asking me if I went to the LCBO at Dorval. I said yes. Why? Here are 2 police officers asking for you.

When I got home the police officers asked me if I knew why they where there. I responded that I have no Idea. They told me that they got a call from the LCBO indicating that I was drunk. The police officers immediately realized that I wasn't intoxicated or have consumed any alcohol and left.

On Saturday August 26th I went to the same LCBO store looking to talk to the manager and find out what happened. After talking with one of the employees and explaining why I wanted to talk with him/her I was told that the store manager wasn't there and would not be for the following week. On addition, that a new manager was coming to the store after a week.

I would like to have a apology from LCBO for this false judgement and for embarrassing me with my neighbours when they saw the police.

I am very respectful of the laws and whenever I drink I do it at home only and never go outside after drinking.

I understand that if some appears to be intoxicated the LCBO can refuse selling their products to that person. Appropriate judgement must be applied to avoid this kind of situations where someone get wrongly judged.
Complaint comments Comments (5)    Updated: Complaint country Canada Complaint category Retail Stores


Sort by: Date | Rating
N  28th of Aug, 2017 by    +2 Votes
Yeah same thing happened to me. Just because my speech was slurred and I could not walk in a straight line does not mean i was drunk.
N  19th of Sep, 2017 by    0 Votes
Its not false judgement... it is our job to make sure you are sober, we occasionally make mistakes, but we follow a guideline the LCBO teaches us, so if anyone is making a mistake its them.
N  20th of Sep, 2017 by    +2 Votes
@cplcbo I agree, you made a mistake and thought I was drunk when I walked into one of your stores and had slurred speech and could not walk in a straight line, but I was understanding.
N  21st of Sep, 2017 by    +2 Votes
People usually mistake up getting high, and being drunk as the same thing.

Post your Comment

Please check text spelling before submitting a comment
Your attitude towards Complaint Agree Neutral Disagree
Comment text
Attach photos (optional)

Customer Care Service
1100-1 Yonge St
Canada - M5E1E5
+1 800 668 5226
View Full Information
Contact Us

Reply to