Kohl's / attitudes
Just a very short note on this 'complaint'. I was called and called and called last week about my account being late. . . I did not know that it was late (I made an error with my bill paying procedures) when i spoke w / no less than 3 different persons; none would explain sum 'i must pay by such and such a date or pay that amount the following month also. Though i said whoa, please explain!!! I only figured out what they were all saying by going in to my local kohls and speaking to a repsentative. This wonderful customer service person explained their shananigans it to me. . . Without an attituted and with a nice smile. Kohls almost lost a customer.
My problem / reason for this complaining note: i did a little shopping a kohl's today and when given my slip (S) was told to to call www. Kohls.com / survey. . . For chance to win moms day prizes. . . (I foolishly thought i was to report about that day's customer service) .
No so, it was a lure to join a group of persons who will be paid for surveys and required so much personal information that i was waiting for a request for my teeth fillings (As metals are so dear right now) . Nowhere in all the materials that i read were mentioned kohls or chance to win a mother day's $15, 000 family vacation.
Sincerely, phoenix, az
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