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Kmart Stores / photo service

1 Kmart Bayliss street Wagga Wagga NswWagga Wagga, New South Wales, Australia

Hi My name is Bonita Byrne and Graham Byrne we Used K mart photo service to put 2 photos on a canvas It cost $80 which I had to pay for before the result was given . The quality and standard of the photos on the canvas was very disappointing as there were lines on the photo and it just wasn't clear our hair and clothes were green it was a black and white photo one sepic . We werent informed that the photo may come out distorted as a staff member walked me through the process. After driving nearly an hour to pick up the photos we were quite upset that we'd paid $80 for something so low standard. We are frequent customers of Kmart never before have we experienced what we went through with the manager He had no intention of seeing our point of view he literally said it was our fault because he said it was an old photo but we weren't told that we are both pensions and firstly we did need help as we are not real good with computers and neither can we just afford $80 to go down the drain we are not really happy with the service at this point of time

Dec 12, 2018

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