SUBMIT A COMPLAINT

Kmartno refund on defective product

Review updated:

Bought 2 pair of texas steer boots on october 16, 2014. from kmart in colonial heights, va. 1 pr. never worn. the other pair was worn less than 12 times. boots come apart at seams. kmart would not refund and did offer to replace boots because it was past 90 days from purchase. it was 96 days. it was obvious that 1 pair had been worn, but the other still had the tags on them. it takes a sorry company to treat customers that way. I will not purchase anything that texas steer makes and I will never buy a product from kmart!!! sorry company's like these need to close their doors and go out of business!!!

Ma
Jan 23, 2015
Sort by: UpDate | Rating

Comments

  • Mk
      Jan 23, 2015

    The return policy is 90 days and it was over the 90 days... I am betting that K-Mart would not get the money back from the Texas Steer so why would they offer it to you??? I am also betting that you had NO proof of purchase.

    +1 Votes
  • Ru
      Jan 23, 2015

    Yeah right in the 90 days you never wore the boots, just admit you were careless and that is why they were damaged.

    +1 Votes

Post your comment