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Kitchenaid / refrigerator less than one year and broke 2 times already

1 Canada Review updated:

Product:Refrigeration
Model:KRFC704FSS00
Serial:K65025141

We are very disappointed with this Kitchen Aid Refrigerator. The inconvenience that this give us not to mention that my son had a food poisoning as we did not realize that fridge was not working and fed him with a meat that was cooked a night before.

Noise coming from Refrigerator area and not cooling. We had same problem in Mar 2017 and you guys ended up replacing the fan assembly that is in the refrigerator area at the back as ice was building up and causing the fan to be noisy.
Special Instructions:
My fridge delivery date was Dec 20, 2016. I had ordered and waited 2 to 3 months for shipment as this new model was not available yet in Canada.

We are told that they cannot replace as it is not covered by the warranty.

We are requesting that this fridge should be replaced..

Su
Nov 27, 2017
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Comments

  • Wp
      7th of Dec, 2017
    0 Votes

    Hi SusanMB, we would like to inquire further about your review with you. Please email us at NAR_Customer_Solutions@KitchenAid.com, with your name, phone number, street address, zip code, model & serial number, and date of purchase on the Refrigerator. Please also copy and paste your review from complaintsboard into the email as well.

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