Date of Incidence: Oct. 17th, 2020 Prada Store #: 22 Customer Name: Dubravka Last Address: 275 Roxton...
I bought Prada spectacle Frame along with prescription glasses from Spectacle hut plaza singapura on 22nd June. Within a month of getting the delivery back side of the frame fell off (see attached pictures). Spectacle but though replaced it but this is not original (original picture enclosed).
I'm complaining about the Quality of the frame and craftsmanship as how can a quality product have this kind of issues so quickly and then same part is not available to replace. I'm expecting either a full refund or replacement with brand new frame.
My husband went to the Prada store at Yorkdale at 10am when store was opened. We were looking for the Prada...
I have ordered a bag online through the official PRADA online store.
Payment was executed (1.800€) and order was confirmed through mail. The order would be dispatched after four days... the site says; enjoy fast shipping.
This happened three weeks ago.
After one week I send a mail and received an answer they were checking the situation and would get back to me.
Called the number (is switched off after two ringtones), resend mail, resend another mail.
No news after three weeks.
This is the worst online shopping experience EVER. A luxury brand that treats the customer like filth.
We understand things can go wrong, but keep the customer informed.
Do not buy with them any more, I will not for sure.
I bought a Prada Mens's Cotton/Poplin cost from the Prada Shop in Dubai Mall Extension and after I did my...
Good day to you.
I have noticed quite often every time I get caught in the rain my frame go grey (tarnished), looks like it has been sprinkled with powder. It would happen just once in a while but it appears to be happening all of the time now, and only on the left side (left eye).
These are my spectacles that I wear daily so it looks quite distasteful when wearing them that one side is grey and the other black!
I'm happy to send these onto so you can see the problem I am having.
I'm complaining about Prada sunglasses SPS 02T 54D17 U61-144 145 3P.
I bought this precisely between 17-18th February 2019 from Mall of Emirates (Dubai)
The film of the sunglasses is chipping off.i never thought even for once that such a renowned brand lily Prada could have such a poor quality product. I'm hoping my complaint is addressed and resolved at the earliest.
The products in general are amazing however, Prada Auckland New Zealand - Queen Street store has appalling...
dear good morning. I have several Prada shoes and I am a regular customer. The last one I bought, which ha...
I bought eye glass on 2016 (sps57q5816dg0-0a7142n). 1 week ago while ı m cleaning the glasses paint of the...
I had ordered few bags from pradaliveclub on 15th june and done complete online payment for my order and I received the confirmation mail but after that no msg or mail from the site. I have written tons of mails but no reply. I really needed those bags asap but It has been more than a month now. Why charge & not send the product. For a big Brand like Prada this is really shocking and shameful. I have sent the images of the order confirmation. Really upset with the service
I paid a lot of money for my glasses, and the tint is wearing off so when I look out of my glasses, everything is spotty. I purchased many many products from your company, which I believe is one of the best in the world. I am shocked by the quality of these glasses which are only a few years old. I hope that there is something that you can do. Kindly let me know what can be done to assist me in this matter. I have had sunglasses from many other companies that have lasted many many years, and I expect that when I pay $400 for a pair of sunglasses, they will last me more than a few years. The glasses were purchased in a retail store on rue de la Montagne in Montreal, QUEBEC, Canada.
I have been prada fan since long and use many of their products I got a pair of shoes for my husband and wa...
Always brought Prada sunglasses but brought my son a pairs And they are now unable for him to wear due to the...
Hi .I've been purchasing Prada aftershave now for some time .however as I'm getting to the bottom of the bottle I'm unable to get the last 10ml to 15 ml approx out .this has happened with several bottles now and im unhappy the fact in total I've lost approximately 100ml of aftershave over a period of time .its unfair when a 100 ml bottle is sold and then you are only able to use 85 to 90 ml of the bottle .please advise as to what to do as I always buy your product. However its putting me off slightly the fact I'm losing out each time I make a purchase kind regards Jon Thom
I called the PRADA location on Broadway in New York at 12:59pm on June 2, 2019, to inquire about a men's cologne. I was transferred to the men's department and when I asked if their location carried the Luna Rossa cologne, he told me to hold while he checks the availability. However, I was put on hold for over 14 minutes and while still holding, I called from another phone and another employee answered my inquiry within 2 minutes of hold. I told him that I was currently on hold on another phone with the same location regarding the same inquiry and asked who the other employee was. At that time, the other two employees in the men's department were Peter and Jack. It was one of them who put me on hold for 14 minutes before I decided to hang up. This is extremely rude and unacceptable from a company as reputable as PRADA.
I purchased a prada saffiano lux (color: marmo) on 24 october 2013 from prada boutique at lotte centum city, busan, korea. This is my first purchase of prada bag, of which, I was very proud to be able to carry your prestige brand the past 5 years. However, to my disappointment, a genuine second hand shop seller in malaysia (which I am frequent of to sell my pre-loved genuine branded bags) told me that my prada bag is fake!, despite providing all the relevant documents. I had authenticity card and receipts provided by prada boutique in korea. The bag expert also showed me the flaws of the bag, which is very different from the originals, such as the finishing quality at the edge of the bag and strap (mine is splitting and not well concealed) and the silver metals used around the bag (my zipper is rough and stained with dots, the finishing of the metal clasp are not as fine as the originals). I appreciate if someone from prada hq management could contact me on how to resolve this matter. I paid krw2, 180, 000 for this bag and I expect a refund or at least an exchange for an original at your original prada store. Such a humiliation and shame to be carrying your brand, only to find out it has been fake all the while! You can email me at [protected]@gmail.com if you require more evidence, I will gladly provide photos and videos of your fake bag! Or better, please call me at +[protected] to discuss this matter before I escalate this matter further!
I went to Prada in Dubai mall to see if I can get rid of tiny dirt on the bag. usually other luxury brand...
Hello, I got a parfume (Amber) for my birthday one month ago and the spray doesn't work. My friend doesn't...
I bought a polo shirt 2 months ago and the collar has faded completely. I have worn it only 5 to 6 times and and the polo has completely become unwearable. I contacted the service center and they arent offering any help for the same.. Worst purchase ever. Very unhappy with prada.. They just told me that they cant do anything about it and it's just "wear and tear". Im sure that this wasnt suppose to happen just by wearing it 5 times. No other brands have given me such an issue.