Kia Welkom / very bad service

Welkom, South Africa

very bad service from the manager at kia welkom motor services department I had to take my car for its 90 000Km service and for some reason some on the dates for my service plan was incorrect so they stated that my service plan expired and I need to pay for the service myself I tried to explain to the manager that this is not possible but he just told me that's the way it is and started the make his own excuses he did not even try to help me to seek out what the problem was. I had to sort it out myself with liquid capital and I did the problem was resoled but I just want to make this complaint regarding the service the manager give me he did try in any way or effort to help me and that not the way a manager is suppose to be his there to give people the best client service as possible but his giving Kia welkom a reel bad name at this point I don't even want to do business with any kia motors ever wil by a new kar from any other dealer but not from kia motors there service is very bad and don't care about their client I am very unhappy in the past I have also had problem with them this was not the first time

Jan 18, 2015

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