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KIA Motors Corporation / radio / bluetooth recall

1 Austin, CO, United States

My radio and blue tooth quit working after i'd had service done on my car. I could not take my kia in that day, as I had to go out of town for a funeral. I contacted kia (800 number) and was told there was a recall on the radio/bluetooth. I told them I hadn't received a notice. They scoffed at me. I contacted kia south austin and they said the recall was no longer active. This makes no sense. A recall is a recall is a recall. They told me that it would cost me $1200 out of pocket to get it fixed. I am not a happy camper. This is my 3rd kia sorrento and I am very upset about this. I am a widow and cannot afford $1200!!! This has been going on for years and I finally decided to complain to you about this. Very poor customer relations. 2012 kia sorrento 79, 000 miles now. I've been patient - but my patience has worn thin.

I want my radio / blue tooth fixed / replaced - whatever the recall (which should never go out of effect) asap.

Oct 21, 2018

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