Kentucky Fried Chicken [KFC]service

Review updated:

Customer service is terrible. On 12-03-2018 at 7:00 pm I sat and waited 20 minutes for an original chicken breast. At the drive through window I was told they were out of original chicken breast and then I was asked to if I wanted a refund...or I could wait 15 minutes. How do you run out of chicken breast during dinner time?
Store location 441 S west st wichita Kansas

Dec 03, 2018
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  • Mi
      Dec 10, 2018

    I ran a KFC in 1975. They run out of chicken because they are not keeping up with the cooking, properly. Some store resort to "flash" cooking, in order to go faster: Turn up cooking temps/ shorten cooking time. This results in rubbery, partially cooked meat and damp, crumbly coating. After over 40 years, I can still look at a piece from a distance, ant tell you what is right or wrong, about it. I can also show them how to fix it. It is crap, and I have pointed it out to other stores, to no avail. Sorry about this. KFC comes only two ways: The Best, or just Terrible. Mike.

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