Jpmorgan Chase / checking/savings account

Atlanta, GA, United States Review updated:
Contact information:

My accounts have been shut down for an unknown reason. I cannot find out why unless I go to bank with 2 forms of identification or receive a code on a cell phone. Going to the bank is not convenient since they close at 5:00 p.m. and my cell phone is dead right now, not taking a charge. When I called back to see if this ridiculous procedure was true, I was told they could no long text a code to me, my only option is to come into the bank. They were not able to tell me if both my accounts were shut down or if I had access to my money. Ridiculous and discriminatory against people without cell phones and unable to go to branch during the regular work day.

Aug 02, 2016
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  •   Aug 02, 2016

    Discriminatory? For expecting you to come in person to work out your banking issues? Seriously. Be an adult.

    -1 Votes

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