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JPMorgan Chase Bank

Posted: Jul 10, 2017 by    

closing an ira account without notifying the customer

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In Jan 0f 2017 I went to Chase to open an IRA as I would be receiving a large sum of money from the City of San Bernardino/PARS retirement. The City took much longer than anticipated and I did not get the check until July. Upon receiving the check. I took it to the bank to deposit it in my IRA. Upon arrival I learned my account had been closed. I was never informed there was a time limit on the deposit of money nor was I ever informed the account was being closed. This is just wrong not to communicate with the customer. Now I have to send the check back, and have it reissued to another bank. Gosh I never thought banks would turn away money.
Complaint comments Comments (0) Complaint country United States Complaint category Banks

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Chase Bank / JPMorgan Chase Bank Logo Chase Bank / JPMorgan Chase Bank
Customer Care Service
270 Park Ave
New York
New York
United States - 10017
+1 877 242 XXXX
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