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JPMorgan Chase Bank

Posted: Feb 10, 2017 by    

chase card

Complaint Rating:  0 % with 0 votes
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Contact information:
Vancouver, Washington
United States
My Amazon prime account overdrawn and late monthly pay. The chase Amazon card that was given seven months ago was closed by Chase.
Reason: In December a new card was mailed out. I was told by chase that it is my problem for not letting chase know that I had received the new card. I had no way knowing a new card was coming out. The exp date was 05 19 and it was a chip card. I had no way in knowing about a new card.
Amazon later told me that chase told them I requested a new card.
This is not true.
And why do your new cards not be set up with amazon.? Like the first one.
Complaint comments Comments (1)    Updated: Complaint country United States Complaint category Credit Cards

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N  10th of Feb, 2017 by    +1 Votes
It has a new card number that is why. And it is your responsibility to pay your bill on time.

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