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JPMorgan Chase Bank

Posted: Feb 10, 2017 by    

chase card

Complaint Rating:  0 % with 0 votes
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Contact information:
Vancouver, Washington
United States
My Amazon prime account overdrawn and late monthly pay. The chase Amazon card that was given seven months ago was closed by Chase.
Reason: In December a new card was mailed out. I was told by chase that it is my problem for not letting chase know that I had received the new card. I had no way knowing a new card was coming out. The exp date was 05 19 and it was a chip card. I had no way in knowing about a new card.
Amazon later told me that chase told them I requested a new card.
This is not true.
And why do your new cards not be set up with amazon.? Like the first one.
Complaint comments Comments (1) Complaint country United States Complaint category Credit Cards


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N  10th of Feb, 2017 by    +1 Votes
It has a new card number that is why. And it is your responsibility to pay your bill on time.

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