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Jewelry Television / Charges/statement error

Knoxville, TN, United States
Contact information:
Phone: 1-800-550-8393

Returned all items and canceled my account and informed company. They still sent me a "statement for $554.53 dated 03/09/12. I contacted them 3 times today by phone and after waiting a long time on hold, still didn't get any answers either from the phone no. [protected] where statement was sent from or the customer "care service" from the company... I mailed the last item back to them per their own pre-paid label and it hasn't been credited on this or any other statement as yet! However another item which was sent by me (Per ups) after the amount in question has been credited it's been over 4 weeks and i haven't any idea what's "going on" and why
The credit hasn't reached the correct places to give me a zero balance! Can i get an answer?

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