Stuller’s earns a 1.0-star rating from 0 reviews and 2 complaints, showing that the majority of jewelry professionals are dissatisfied with products and services.
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Disappointed with Stuller's Quality Control and Customer Service
Been a customer of Stuller for 30 years now, and I gotta say, their quality control is non-existent. I mean, come on, how hard is it to make sure your products are up to par before shipping them out? And when I do receive something that's not up to snuff, all I get are excuses and constant apologies. It's like they don't even care about their customers anymore. Sorry Stuller, but if you don't care, then neither do I.
Disappointed with Stuller's Quality Control: Crooked Rings Received Twice
So, I decided to give Stuller a try and ordered a ring from their website. However, when I received the ring, I noticed that the head was crooked in the x direction. I was really disappointed and decided to return it and order a replacement. But guess what? The second ring that I received was also crooked, but this time in the y direction. I was really frustrated and couldn't understand how these rings were passing quality inspections.
I mean, come on Stuller, you guys are supposed to be a reputable jewelry company. I expected better from you. I had to go through the hassle of returning the rings and waiting for replacements, only to receive more defective products. It's really disappointing and makes me question the quality of your products.
I hope Stuller takes this feedback seriously and improves their quality control process. As a customer, I expect to receive products that are free from defects and meet my expectations. I'm not sure if I'll be ordering from Stuller again in the future, but I hope they can improve their quality and regain my trust.
Is Stuller Legit?
Stuller earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
Stuller has registered the domain name for stuller.com for more than one year, which may indicate stability and longevity.
Stuller.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Stuller.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Stuller.com you are considering visiting, which is associated with Stuller, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
Stuller website is deemed to be popular and indicating that it receives a high volume of traffic. It is important to be cautious when using a highly trafficked website, as it may be a target for cybercriminals looking to exploit vulnerabilities or steal personal information.
However ComplaintsBoard has detected that:
- We conducted a search on social media and found several negative reviews related to Stuller. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
Overview of Stuller complaint handling
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Stuller Contacts
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Stuller phone numbers+1 (800) 877-7777+1 (800) 877-7777Click up if you have successfully reached Stuller by calling +1 (800) 877-7777 phone number 0 0 users reported that they have successfully reached Stuller by calling +1 (800) 877-7777 phone number Click down if you have unsuccessfully reached Stuller by calling +1 (800) 877-7777 phone number 0 0 users reported that they have UNsuccessfully reached Stuller by calling +1 (800) 877-7777 phone number
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Stuller social media
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Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 17, 2025 - View all Stuller contacts
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