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Intelius Subscriptions / charged for what I did not order

United States Review updated:
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I placed an order for 99 cents on my credit card, and a couple days later, they placed and additional charge for a purchase of $19.95 that I never ordered.
Intelius Customer Care's Response, Oct 16, 2009
If you select a promotional price on the Intelius website, you will also receive a free 7 day trial of Identity Protect. After the 7 day trial, it will convert to a regular subscription and bill out at $19.95 monthly.

However, there’s no obligation. If you determine within the 7 day trial that you no longer want Identity Protect, you can cancel your service anytime, online or over the phone with a customer support representative.

Please call 888-445-2727 Monday – Friday 4:30am – 9:00pm PST. We will be more than happy to assist you with your account.
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Th
  12th of Nov, 2008
Agree Disagree 0 Votes
The charges for 10/11 and the charge for November where not authorized by me, please stop chargeing my credit card and credit me for the two charges that I did not approve,

Thank You
Thomas Cawlet
Jo
  29th of Apr, 2009
Agree Disagree 0 Votes
I CANCEL MY ACCOUNT IN FEBURARY, SO MY MOMEY NEEDS TO BE PUT BACK IN MY ACCOUNT TODAY, JOYCE JOHNSON I HAVE NO CODE

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Intelius Logo Intelius
Customer Service
Overall Satisfaction Rating

210 Reviews
C/O Intelius, 500 108th AVE NE, 16th Floor,
Bellevue
WA
United States - WA98004
+1 888 445 2727
+1 425 974 6194
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