VL Health Shop
United States - 85261-4800
An unauthorized Credit Card charging for products I did not ask for neither have l received yet am charged. I had given my details of my card for a Belly Fat Burning product which I received and paid for the shipping ONLY. I am NOW being charged CONTINUOUSLY for products I have not asked for, $250, $45, $55, $250.
I responded to a "Free Trial" of these two products with a cost of shipping only. I was billed $4.95 and $5.95 for one bottle of each supplement. Imagine my surprise when I was later billed $54.95 and then $59.95...
I called customer service at 888.552.3685 to cancel any further charges to my credit card. I assumed that I would be receiving one more bottle of each supplement at the regular price, but I was told I am being charged for the "free samples" because I did not call in within 14 days. I don't know where it says that is required, but I was called shortly after placing the original free order and was not told anything like that. It is a scam and ripoff and I should get my money back...but I won't hold my breath. After trying very hard to up sell me even though I was trying to cancel, the customer service rep rudely gave me a cancellation number of [protected]. This practice of "free sample" is very deceptive and should be against the law!
This complaint deals with what I see as shady business practices. This company, as many others have noted, will lure you in with the promise of a "free" sample of something, have you click the "Terms" box (knowing full well, NOBODY will bother to go read it), charge you for shipping, then 14 days later charge your card for $50-$60 dollars (in my case). What you fail to notice until you actual go back and read the Terms, is that you were really only buying a 14 day trial, and that if you failed to cancel before that period ended you would be charged full price. Ok, shame on me for not reading the Terms, lesson learned. BUT, this is not a very ethical way to do business. You would think that with all the complaints about the same thing, they would change something, maybe put that in VERY BOLD letters in a page that you are actually going to be forced to see. Apparently though they are just out to sucker as many people in as they can with no real regard for the product they are selling you. Fourteen days is not really a realistic time period to judge these products in the first place, and after this I'm not even inclined to finish the product I have. I may, and if it does seem to be of benefit, you can be sure I'll sure I will be going ELSEWHERE to purchase it! You got me Volcan Health! Good for you. I will be calling you Monday, to cancel any auto payments you have in store for me, and calling my bank to make sure they do not allow any charges from you ever again.
I placed an order for what was supposed to be $4.95 + .99 for S/H and then got charged $59.95 for what wa...
An online advertisement stated one could try these products for shipping cost only. The products were shipped and the stated shipping cost posted to my credit card account.
The company has now without my authorization continued to bill my credit card for further charges that were never mentioned or agreed upon by me, the credit card account holder at any time.
This company, "Volcan Health" (vlhealth.com) out of Scottsdale Arizona is a bunch of crooks.
I also heard bad reports about them after they had shipped the trial product offer but before they later billed my credit card for outrageous amounts. I contacted them through their web site and told them not to ship or bill other than the initially agreed amounts. They did not respond and fraudulently billed me anyway.
I responded to an email about receiving a free trial of Metamatrix and another supplement but you only pay for the shipping. I should have known then that the company was a scam when I received two charges for shipping. I have tried to contact the company, but all their websites state that their DNS server can't be found. If I can't get on their website I can't find a number to call them. I now have two unauthorized charges to my debit card for products that I not only didn't order, but I haven't received! VL Health falsely advertised free product and took advantage of individuals who wanted to try a product to lose weight and help give energy! Lies!
On March 14, 2016 I did a free trial, only paying for shipping. I was charged .99cents then 1.99 for shipping. I thought okay, easy enough. If the product worked and I liked it later on I could order more. Well, then I see I was charged 4.99 and 3.95. I thought what is this for. The invoice on the package had no terms, no agreements. I did not give consent for anything to be taken out of my account. There was no number on invoice or package, everything was as if they made it hard to contact them. So here is today. I am a single mom of two. Pull up to get gas and my card was denied. What? I had just checked it and had 170.00 on it. I call and find out 59.95 and 49.95 was taken out of my account twice. What? Embarrassed, I left the store to get on internet to find out about this company. To my surprise, there is stuff all over the place of how this is a scam, fraud. I called the number I found. The man Robert seemed very illiterate of his job. I complained wanted my money back and everything cancelled. He kept trying to tell me about the product, would give me a discount, would give me longer time, wouldn't let me talk to a supervisor. He cancelled and gave me some numbers, I asked for a conformation email. Oh, we don't do that mam, we just give you a number. I said I want my refund. We don't give refunds. I began to talk again and he just talked over me as he was reading his script and hung up on me. So, there you go. Don't buy anything with your debit card or from companies you don't know about. So, this week my kids will do without. Thank you so much VL HEALTH!!!
I ordered a trial of celleral eye gel and serum
And a month later was charged $59.99 and $49.99 and $69.99 for another product I never even ordered !! Over $180 charged to my card unauthorized . I called and was offered 50% back on the item I was charged for but never order or better yet not even received !! Unbelievable . Items unopened and I was still told I could not return them . Beware do not order anything from this site . The metabomatrix is what was charged and I never even ordered it .
I received the offer from VL Health and they wanted to sell the supplements. I needed to pay only for the...
Another scam. I didn’t buy from the company Vlhealth and I checked my account and found out that three pending transactions were made. I am shocked and I have already emailed these people, but no one responded. I informed my back about these fake charges and asked to help me, because the company was irresponsible. I think that the best way for me would to close the account and I wouldn’t lose my money.