Verizon review: advertising billing ( 2 comments)

We had been doing business with this company since 2001 under a different business name. When we changed names, we contacted them to make the change and we were only set up for superpages.com according to the agreement on a month-to-month basis for $16/mo. I called them to cancel since our new phone provider provided the service for us. They asked me to fax a letter to them at D/FW Airport, TX which I did on July 10, 2008. They continued to charge our credit card and I called to dispute the charge and all future charges from them. I subsequently called the "Sales Rep" who y0u can't get in touch with and never calls back. I refaxed a note with the confirmation of the fax canceling the advertising and they just continued to bill. We have not received a notice from, I assume, their collection agency, Allied Interstate, for $80.76 which we do not intend to pay. I'm sure it won't end there. The billing will continue.