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ICICI Home Finance / home loan

1 India Review updated:

To, the managing director,
Home finance,
Icici bank, sanjay place, agra.
Sub: complaint regarding home loan for costomer in agra.
This is to inform you that I took home loan for my house from icici bank, sanjay place, agra for amt. rs.8.5 lacs which was sanctioned on 29/2/2004. my home loan a/c no. is lbagr00000714287. inspite of paying regular emi’s the principal amt. of rs. 8.5 lacs was still due on me. why was not the principal amt. being adjusted on making regular payments by me.
I demanded to extend my previous loan to rs.43, 45, 000 and they mistakingly without informing me changed my loan type from home loan to loan against property (lap). my loan no. is nhagr00000726931 and it was sanctioned on 18/12/2007. I paid 15 continuous emi’s on this loan and then when I demanded bank statement I got to know rs.6, 75, 767 as emi’s and only rs.63720 has been adjusted to the principal amount and rs.12, 828 has been charged as some misc. expenses. why has my loan been changed and why is not the emi’s money which I deposited continuously been adjusted majorly as a principal amt.?
on this conversion of my loan type I have under various losses. I am unable to receive the facility of less interest and rebared under i. t. provisions which is provided on home loan. even I am now 55 yrs. old. its difficult for me to reccur this loan till 20 yrs.
so do please reduce the duration of emi’s since it is unknowingly binding me and my family into unnecessary debts. I did not receive any document of customer sets related to the loan.
I request you to kindly inspect my matter related to this loan. I am mentally sick due to the fraud committed on this loan. kindly take immediate action or I would be forced to take the matter to the court since I have trying long to solve my matter to the local branch.

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Comments

  • Sk
      20th of Jul, 2007
    0 Votes
    Icici Home Finance - Poor service!
    India

    I had taken home loan from ICICI Home Finance during 2004 at 7% interest for buying a property in Kolkata. Interest started going up . Initially the bank used to send the intimation relating to increase in interest rate. All on a sudden the interest went up from 10% to 12% without any prior intimation. I came to know only through the annual statement.

    Recently , the bank collected the cheques towards EMI since first 36 cheques were exhausted. The cheques were collected by the agent of the bank at existing rate . Within next 3/4 days, I got call from the DSA of the bank the EMI has increased by Rs 200+.

    Quite logically , I asked for the official intimation regarding the increase in EMI - till date nothing has come. To my utter surprise bank's DSA is harrassing me every now & then for new cheques. While I advised him today to bring the intimation along with recently issued cheques for necessary correction - I was told that it was "my responsibility to come to bank and do the needful".

    I was taken aback the way the representative of the DSA behaved over telephone. Was not it bank's responsibility to intimate me the increase in EMI ? Could not the bank send their person for correction of the cheques when they could collect the cheques personally?

    I am astonished the way the arrogant representatives if the DSAs are handling the customers.- ICICI Bank is totally aloof from the scene in spite of my telephonic complaint about the attitude of the DSA's representatives.

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