Truwest Credit Union complaints 1
Newest Truwest Credit Union complaints
Tru West Credit Union added $1500 to the balance of my auto-loan without notice, explanation, or legal cause
Tru West Credit Union added $1500 to the balance of my auto-loan without notice, explanation, or legal cause. I already know tru west will claim it is a result of not having car insurance, but tru west's claim is demonstrably false. They never contacted me about any issue with my insurance because there isnt one. I have had full collision coverage the entire time ive had the vehicle. This is just a cash grab, hoping some customers wont notice or complain. Tru west's actions are unacceptable professionally and illegal. The fee needs to be immediately refunded along with all interest that has accrued as a result of Tru west's nefarious activity.
The complaint has been investigated and resolved to the customer’s satisfaction.
Is Truwest Credit Union legit?
Truwest Credit Union earns 100% level of Trustworthiness
Perfect Trust Endorsement: Truwest Credit Union achives 100% ligitmacy per Complaints Board. Highly recommended, yet always stay vigilant.
We found clear and detailed contact information for Truwest Credit Union. The company provides a physical address, 2 phone numbers, and 2 emails, as well as 5 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Truwest Credit Union resolved 100% of 1 negative reviews, its exceptional achievement and a clear indication of the company's unwavering commitment to customer satisfaction. It would suggest that the company has invested heavily in customer service resources, training, and infrastructure, as well as developed an effective complaint resolution process that prioritizes customer concerns.
Truwest Credit Union has claimed the domain name for truwest.org for a long time, which suggests that the website is established and has a history of being in operation. This is a positive sign, as it indicates that the website has been around for a while and may have a reputation to maintain.
Truwest.org has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Our scan shows Truwest Credit Union website is free from malware and phishing activities, which are types of online threats that can include viruses, worms, Trojan horses, ransomware, and other malicious code, as social engineering tactics used to trick users into sharing their personal information.
Truwest.org has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Several mixed reviews for Truwest Credit Union have been found on various review sites. While some customers have had positive experiences with the company, others have reported issues with their products or customer service. It's important to read and consider a variety of reviews before making a decision to purchase from this website.
We looked up Truwest Credit Union and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information
Truwest.org regularly updates its policies to reflect changes in laws, regulations. These policies are easy to find and understand, and they are written in plain language that is accessible to all customers. This helps customers understand what they are agreeing to and what to expect from Truwest Credit Union.
However ComplaintsBoard has detected that:
- Truwest Credit Union protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
- We conducted a search on social media and found several negative reviews related to Truwest Credit Union. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.