Hyundai / unsatisfactory after sales service

South Africa

I bought my Hyundai i10 cash from Hyundai Heidelburg. It was delivered to my doorstep on Thursday 22nd March 2012. It arrived without a radio and the sales person told me the radio was still "on the ship" and promised to come on Wednesday 28th March to install the radio and register the vehicle at the same time. Up to this stage I had wonderful service but the minute the money was in their banking account the quality of service deteriorated. I mailed the sales person on Monday 02nd April to enquire when the radio will be installed and the vehicle registered. Again I was promised that it would be done before the end of this week. Well needless to say, I am still waiting. This service is Totally unacceptable and it would be highly appreciated if drastic steps could be taken.

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