Hyundai Motor Finance (Hmf) / lost/missing car payment

Fountain Valley, CA, United States
Contact information:

14 Mar 2013

I mailed inside my Post Office in Woodbridge, VA, my monthly Hyundai Accent car payment (personal check, $257.11) to Hyundai Motor Finance (HMF) on 4 March 2013. Payment was due 9 March. As of this date (14 Mar) payment has not cleared my bank. I phoned HMF "customer service" [protected], spoke to a guy named "Henry, " who said, "We can't check our mail room or accounts receivable" for my check. In my 50+ years of financing autos, I've never experienced a lost or missing payment. I'd heard that HMF was a less than reliable group. Now I know firsthand.

Mar 14, 2013

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