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Hyundai Motor America / extremely disappointed

Auburn, MA, United States Review updated:

Bought a brand new Hyundai Elantra from Herb Chambers Hyundai in Auburn MA on 6/01/2018. Was quoted and told one price on the phone and a totally different situation once at the dealership. The manager was rude and disrespectful and conducted any communication through the salesman. I think this is rude and extremely unprofessional and cowardly. I filled out a survey from Hyundai and went into more specific details about my experience and have heard nothing! This is my 3rd Hyundai and my family in total owns 6 so to say we're loyal to the brand is an understatement. I will never recommend this dealership who wouldn't budge about a $400 rebate I was told I would be getting. They wouldn't even meet in the middle. Even worse, I never received a thank you or a thank you card. Just extremely disappointed with the whole experience and will definitely make me reconsider another Hyundai

Ja
Aug 17, 2018
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Comments

  • Ar
      Aug 28, 2018

    Same thing happens to me. The stupid Financial guy never called on the paid off of my trade in and the interest and late payments went rock high and they do not want to take responsability on that. I have to pay because the other car still in my name. Call so many places on the Company and everybody is avoiding responsability. They suck!

    +1 Votes

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